Good: Wifi works fine. fast check-in. Centrally located in downtown Toronto. Close to central station. Bad: small rooms. Don't expect any view from the windows. The room is rather dark with not much lights. Small bathroom, but convenient.

I love to stay in this hotel because of its quiet and comfortable rooms. The hotel staff is very courteous and friendly. It is a block's walk from Brookfield Place and the Hockey Hall of Fame, and there is a wealth of good restaurants and bars within a short walking distance. It may not have the amenities that some people may expect (no in-room refrigerator, no HBO, etc.), but the free wi-fi signal they provide is strong across the entire hotel (which is a rarity in other hotels I have stayed in Toronto). It's just a great off-the-beaten-path hotel.

Good: Was there breakfast? I wasn't told about this. Bad: Room 604 was situated beside the stairwell and closed to the elevator and I have a hard time sleeping due to the noise of people coming out of the elevator. > kept on getting an error when connecting to apple tv onscreen. It connects, but an error pops up. > The extra $150 included upfront for possible premises damages. Not sure why this should be a problem. This should be a case to case basis. Although, this will be refunded afterwards, doesn't make a good impression on the client, gives a feeling on un-trustworthiness upfront.

Good: Hotel super clean Staff SUPER FRIENDLY’ an amazing choice to stay in toronto the room and the location is perfect for the price !

Good: The Staff were very friendly. The check-in was easy, no hassle. And the location in really what I was looking for. Bad: I would have prefer a small fridge in the Room. I would have also like if the staff had mention/reminded me of the restaurant at the time of check in as I had forgotten about that. I only remember about the Restaurant on the last day of my stay there.

Staff very accomadating we asked at booking time for an early check in. Arrived at hotel earlier than expected and still they managed to accommodate us

The hotel was clean, the staff were friendly, the beds were comfortable! This is not a luxury hotel but it is very conveniently located and the price is not unreasonable.

Good: Very close to Union Station. A little more information in the room about the area in general would be useful. Lovely comfy bed, very clean room. Helpful staff on front desk. Good breakfast in restaurant. Bad: Nothing.

Terrific location, a short walk from the train station and a minute away from a subway station. Rooms are small but well equipped. Excellent breakfast available on site. Great value.

Good: The breakfast was very reasonable and fast. Bad: I stayed in room 408. The sink in the bathroom had many cracks in it.

The staff were very friendly and helpful. I liked that the rooms had hardwood on the floors and not rugs. Location was excellent. Just a short walk to the Union Station GO train.

This is a nice cheap way to get a good stay in the financial district. The room was small and the building is old (historical I think) but it was a treat. All the staff are amazing, attentive and friendly. Thank you :)

It was great, my only complaints is that the bathroom was tiny and there was no mini fridge in the room to keep our leftover food from dinner.

The location of the Hotel was great! The room was spacious and clean, and the hotel was quiet overall. The bathroom was a bit small, but is doable. It did take a little while for the ac to cool the room down, but for me at least, that’s not a deal breaker. Important to know that the hotel does not offer parking. Good stay overall.

Fantastic location. Staff remembered me from last time and mentioned that I had complained about the air conditioning rattling during my last visit. They upgraded my room and double checked that the air conditioning was silent. Price is a bit hard to stomach but it is competitive with downtown and the location really is phenomenal.

Excellent service upon checking in...arrived before noon and room was not ready as expected...I was attending a lunch and then a red carpet movie premiere and 2 movies which would take up my day....when I mentioned I would not be back to get my room until very late evening the gentleman not only found me a room but an upgrade as well

Given the business of that location, a doorman would be helpful, i.e. help with parking as you arrive, getting taxis, etc.

Good: The staff were friendly and helpful. Bad: Room was comfortable, easy to access the Eaton center and I was able to enjoy early check in on arrival.

We had a room at the second floor, it was a bit noises being near the street with white light bulbs. The next morning they moved us to the 7th floor and they have changed all the bulbs into warm ones after knowing that my husband has migraines and while light annoys him. The location is amazing and the staff are so helpful.

The room was amazing, comfy, and more spacious than I was expecting. The beds and bedding are comfortable as well. The hotel is in a great location with many attractions to walk to downtown. A parking ramp was close by for a small fee. Great choice! Would definitely stay here again!

Good: The hotel and rooms were cleaner than any I have visited. The staff were super friendly and helpful Bad: Nothing

Beautiful room, good size, really comfy bed. Room faced the street but the sound proofing was good and I slept through the night. Staff were super friendly.

This hotel was convenient and within a short walking distance from the train station which we needed to reach fairly early in the morning.

We picked this hotel because it seemed like a great location in Toronto, especially because our number one place to see was the Hockey Hall of Fame. We got to the hotel super early and were greeted by friendly staff. One staff member in particular, Tamara, was SO nice and helpful! She gave us a ton of recommendations and even provided a map where she circled all the spots. The room was nice and updated and was very comfortable. Would definitely stay here again when visiting Toronto. FYI- there is no parking on site but there are lots nearby. We parked in a municipal lot that was about a 7 min walk and cost us 22 CAN/16 US for overnight.