The health and well-being of our guests and team members has always been our top priority.

As we welcome you back, we want to reassure you that we have taken a thoughtful approach to redefining our cleaning and operating protocols. We’ve worked with industry leaders to develop our #StayWithConfidence program. Our standards are thorough, our protocols and practices are industry leading, and our team members are trained to ensure our high standards are consistently met throughout all Silver Hotel Group hotels, including Hotel Victoria.

We are excited, and proud, to be the first hotel company in Canada to be installing bed-lifts at our properties. These bed-lifts not only benefit the health and well-being of our team members, they also allow us to ensure an even more thorough cleaning of your guestroom.  Other new practices also include sanitization stations, signage communicating physical distancing, electrostatic sprayers and UV wands to further disinfect high-touch items, to name a few.

We are taking every precaution to provide you with a clean and comfortable environment so you can Stay With Confidence.  Above all, you can also expect the same warm welcome and exceptional experience you’re familiar with at SHG.

We look forward to welcoming you back.

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